2016 February

Systems Collapse: What We Do When Technology Breaks

When a printing studio loses a printer, it’s a significant setback. We are beholden to our technology more than we often acknowledge.

Last week after a typical “bad” print showing some banding, we ran a cleaning on our 8-year-old Epson 9800. Yeah, it’s that old. Ancient in terms of modern technology. But it’s a workhorse.

Of course we have upgraded in the last few years, having added an Epson 9900 about five years ago. Both, really, are workhorses. Considering the abuse they get with various kinds of fibrous papers, casting an array of┬ápaper dust every time it cuts another print off the roll, or even worse, the ridiculous materials we’ve thrown at them over the years – including all manner of fabrics with their abundant shedding of fibers…I’m surprised we don’t have to replace them entirely every couple of years.

But it seems that last week our trusty 9800 would not get through a cleaning and come out with a good print on the other end. In fact, there was no ink on the paper at all. None. (more…)